Amdocs, the leading provider of customer experience systems and services, has unveiled research results that provide insights into the customer experience as perceived by mobile communications customers in India, and measures the relationship between customer experience improvements and ...
The GSMA has reported that more than 72,000 visitors from over 200 countries attended the 2013 Mobile World Congress, setting another new record for the mobile industry’s premier event, which concluded on 28th February. The four-day conference and exhibition attracted executives from the ...
The next billion people to be connected to the Internet will come from the developing markets and through mobile routes, agreed keynote speakers at Mobile World Congress on Tuesday, but a number of challenges will first need to be overcome, with device and service affordability at the top of ...
The Device Renewal Forum (DRF) today announced the publication of a global standard for renewing and accepting smartphones, feature phones and tablets that have been refurbished. Known as the ‘DRF Device Renewal and Acceptance Criteria,’ this technology-agnostic standard is the basis for ...
The leading service provider AIRTEL was not able to provide mobile service to its subscribers for few hours on 25th January, 2013. Whenever, any subscriber dialed any mobile or landline number, they got the same message – CALL FAILED or THIS NUMBER CAN’T BE REACHED NOW. Till the ...
We are reproducing the following news item, which appeared in Times of India, for those students of Science, who want to make their career in telecom industry. Here’s an opportunity for science graduates to learn about telecommunication from the experienced faculty of Bharat Sanchar Nigam ...
It is very strange that subscribers have been facing the menace of receiving unsolicited promotional SMSes and calls from unregistered tele-marketers and despite various measures announced by TRAI, this problem still presists. Telecom Minister Kapil Sibal had last week said he too was a victim ...
Nokia is connecting well with Indian customers and this news will bring huge sigh of relief for troubled Nokia. As per CyberMedia Research, India’s mobile handsets sales crossed 50.2 million units in the Jan-March quarter, up 9.1 % from the like period of the previous year. “In the ...
IDEA Cellular has reduced its call rates to further strengthen its leadership position in the circle. IDEA Cellular is offering a call rate of 10 paise/minute for its subscribers to call over 1 crore otherIdea numbers in UP West and Uttrakhand. The call rate is available on a specialtariff ...
Bharti Airtel’s CEO for India and South Asia Sanjay Kapoor outlined the three most significant opportunities for his company as it looks to drive its business in the face of declining growth in voice revenues. The first significant area is India’s young population, Kapoor said in his Mobile ...